The current era and the dynamically developing competitive environment confronts companies and organizations with the problem of quality assurance and long-term competitiveness.

When buying products or services, we increasingly consider whether we are getting products or services for our money that realistically meet our ideas and requirements. Quality requirements are constantly increasing, which forces us to improve the quality of our products and services.

Customers are putting increasing pressure on their suppliers to make sure they have an effective and functional management system that ensures consistently high quality products and services and continuous improvement.