ELBACERT’s activities shall be governed in a non-discriminatory manner. ELBACERT
is independent of other companies and of any other pressures that might influence the results of the certification/verification and validation process. ELBACERT is fully responsible for decisions regarding certification/verification and validation, including the granting, maintenance, renewal, extension, restriction, suspension and revocation of certification/verification and validation.

ELBACERT declares that it is impartial in carrying out certification/verification/validation activities, manages conflicts of interest and ensures the objectivity of these activities.

ELBACERT will identify, analyze and, if any, document the potential for conflicts of interest raised by the provision of services, including any conflicts raised by its relationships, prior to entering into a contract with a client.

Should any relationship raise impartiality concerns, ELBACERT will document the relationship and demonstrate how it will eliminate or minimize those concerns.